Operations Delivery Manager / Service Delivery Manager

Operations Delivery Manager / Service Delivery Manager

  • Post Date:October 16, 2017
  • Views597
0 Applications
  • Daily rate Negotiable
    Contract length 6 - 12 months
South East

Job Description

Operations Delivery Manager / Service Delivery Manager (SDM) required by Thames Valley based client.

We need someone for 6-12 months who comes from a strong Service Management / Service Delivery background that is used to looking after a 15-30 strong BAU internal support team, ensuring that set Service Level Agreements (SLA’s) are met across the board. The team will consist of a mixture of Helpdesk, Administrators and more senior technical staff. The successful candidate must also ensure that all aspects of the internal support of day-to-day IS operations and project changes are properly planned, managed, controlled & integrated across the full spectrum of the IT systems environment.

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