Hire Support Developers & Contractors in Glasgow | LynxPro
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An experienced professional with a solid background in IT user and system support. A great communicator who takes great pride in finding the right solution for difficult problems. Highly motivated and currently seeking a challenging position in the IT and Telecoms sector.
• IT Systems & Support Manager with 20 years experience of managing End User Computing and Infrastructure Services for both SME & Global businesses. • Excellent communication and stakeholder management skills with the ability to influence and build strong partnerships across the business at all levels. • Confident decision maker with strong planning and project management skills and experienced in managing vendors and 3rd party support providers. • Decisive people manager adept at developing and mentoring team members to achieve their full potential and support business sustainability and growth. • Technical allrounder with extensive knowledge across a broad range of technology platforms – end user systems, servers, networking, virtualisation and telephony with solid experience around IT Business Continuity and Disaster Recovery. • Track record of delivering Infrastructure systems and service improvements, and operational cost reductions. • A 'can do' attitude, with a passion for delivering excellent service to the business. more
I am a graduate of Computer Science from Bowen University, Nigeria. I graduated in the year 2008 with the second class upper division with final year GP of over 4.7 of 5 and overall CGPA of 3.9. I also obtained MSc in Computer Science from University of Ibadan, Nigeria.
My research topic experiences are “A Generic Text Summarization System Using Lexical Chains” as Msc topic and “Automated Computer Repair and Diagnostic System” as my BSc research topic.
Moreover, I have gotten over six years’ experience as a program analyst at National Horticultural Research Institute, Nigeria. Additionally, I have less than 1 year experience at JPIC church of God Glasgow.
I have skills such as excellent customer service skills, the ability to explain technical issues to non-technical users, analysis and problem-solving skills and the ability to prioritise and manage tasks. I am a quick learner and work well under pressure.
I have enclosed my resume and eagerly await your call to schedule an interview for the Technical Support position.