
Work Experience
Accenture
26/06/14
- 30/06/17
2014 - 2017Systems Integration manager on a OSS/BSS enabler project for a tier 1 telecom client's Fibre to ThePremises (FTTP) network expansion programme* Daily responsibilities include:* Leading technical delivery across a combination of internal & 3 rd party teams* Management of solution provisioning according to technical design* Delivery of OSS/BSS support systems & tools to help with required system integration activities* Coordination of test activities to ensure all functional and non-functional requirements are fulfilled and traceability can be demonstrated* Management of interfaces and dependencies with other systems and projects* Management of technical activities to support deployment of each project solution releaseSenior Technology Consultant* BSS Design lead on a multi-million dollar OSS/BSS transformation programme (Billing, mediation,)provisioning,ordermanagement, inventory management, CRM ) for a UK tier 1 operatorpositioning them as a full-fledged quad player with TV, fixed line, mobile (including 4G & VoLTE) & broadband offerings* Daily responsibilities included (but wasn't limited to):* Leading end to end team of designers towards solution delivery* Gathering, analysing and modelling business and functional requirements into feasible solutions* Management of RAID (Risks, Assumptions, Issues, Dependencies) items* Creation/production of high level design deliverables that align with business, functional and non-functional requirements* Accountable and responsible for plan, analyse and design as well as design support through testing, triage and deploy phases. Activities include (but are not limited to):* Creation of delivery plan to align with overall programme plan* Review & prioritisation proposal of software release candidates to client as and when required* Delivery effort estimation across all phases (design, build, test)* Solution design and walkthrough towards all stakeholders (client, developers, testers)* Creation & leading of daily status calls across all delivery teams* Test script review and approval for designed solution* Test triage (Unit testing, System test, system integration test, performance testing, user acceptance testing)* Deployment & war room support* Stakeholder engagement; my key stakeholders were 100% client/3 rd parties. I sat down with them day to day to understand challenges, business decisions and drivers as well as discuss solution and delivery plans* Led application development competence transition/transfer from Europe to Asia to reduce overall/long term business running costs
Ericsson UK
08/09/08
- 23/06/17
Ericsson UKimproved user experience * Regular engagement with the product development team for product improvements and roadmap view/developmentperformance on several involved projects2014(2013 - 2014)* Sole design Subject Matter Expert for media & applications (Service Layer applications) within* Solution architect for a complex voicemail transformation project leading to new features and* RFPs/RFQs responses, stakeholder engagement, presentations to support bids/sales teams* Received the Ericsson On-the-spot award from UK Head of Design & Integration for hard work andTechnical Delivery Lead(2010- 2013)* Systems integration & migration lead on several transformation programmes. Example roles & activities included:* Integration Lead for a UK tier 1 operator on a voicemail transformation programme* Led a team of 6 onshore integration engineers* Managed and co-ordinated stand-alone installation, configuration & unit testing of application hardware & software (test plant x 1 and production sites x 4)* Managed & co-ordinated successful integration of voicemail system to approximately10 external/3 rd party system types (this included over 40 core network nodes)* Supervised & led integration testing of voicemail system to 3 rd party systems* Proposed & led friendly user testing of application prior to go live* Created migration plan & led migration of over 16 million subscribers from old platform to new* Training & support of operations team pre/post go live* Received the Ericsson Applause award from the Ericsson UK HR & country director for excellent performances on several projects while in this role* Promoted to Solution Architect on the back of successful secondment as a functional lead and in recognition of excellent performance as a Services EngineerIntegration & Product Engineering Functional Lead (3 months secondment)(2010)* Performed services tender and tender support with focus on product engineering and solution integration* Led project/presales teams in project scoping, planning, costing and other presales activities* Produced* Provided support to delivery organisation with technical and business requirements guidanceservices scope and documentation and ensured full review of solution description, services description and other presales documentationTechnical Delivery Manager (1-year secondment)(2009)* Performed technical project management & delivery activities for various global customer delivery projects using an onshore/offshore model. Activities included:* Delivery management for core network software customization projects* Effort estimation, delivery planning & communication to all stakeholders* Requirements gathering, documentation and walkthrough towards development team* Writing & execution of test scripts* Documentation of release notes and installation instructions* Improvement feedback to development team* Organised and participated in resource planning meetings and conference calls* Ensured that projects risks were identified, tracked and dealt with quickly and effectively* Prepared & communicated weekly status and progress reports to all stakeholders as part of the resource planning and estimation process* Maintained and monitored project information database and software release archiveGraduate Integration Engineer* First substantial role with Ericsson. Example role/project worked on include :* Integration Engineer for a UK operator on a core network geo-redundancy project(2008)* Standalone installation & configuration of core systems based on documented high level & low level solution design* Integration of new network elements with existing & third party equipment* Writing and execution of geo redundancy test scripts* Integration support through all test phases* Go live support
Motorola Solutions
31/07/17
-
BSS Design SME for a LTE network based Emergency Services Network (ESN)* Identity Management (IAM,RBAC, SSO)* Order Management* Service provisioning/Activation* BSS Vendor selection* Leading technical design & delivery of BSS solution to support ESN* Managing 3 rd party supplier/vendor
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Education and Training
MSc
Master degree
MSc Mobile and High Speed Telecommunication Networks
BSc
Bachelor degree
BSc (Hons) Computer Science
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