
Work Experience
Atlanta, Georgia, United States
01/01/14
- 01/06/17
Business and Technology Programme Manager - T.DATA (Big Data predictive analytics): Initially brought in as a consultant to reorganise the delivery capabilities of AT&T's internal Big Data Programme (T.DATA) to improve predictability, scalability, accountability and the adoption of agile delivery principles. Promoted to role of ProgrammeManager, responsible for the end-to-end delivery of the T.DATA Programme including strategic planning, management of a $20M annual budget, interfacing with other AT&T organisations, agile delivery and requirements/feature managementCompletely revamped existing agile adoption and developed processes for portfolio management by leveraging the Rally software tool to provide better visibility, instrumentation and management of the T.DATA roadmapScaled T.DATA from a single-threaded project to a multi-threaded programme. Quadrupled the delivery capability ofT.DATA through changes to the organisational model, end-to-end software development processes and increased staffing. Instrumented a portfolio view of the T.DATA programme to improve both internal and external visibility ofT.DATA performance.Delivered revenue benefit contribution of $185M (110% above target) through relentless focus on portfolio management and performance metrics
Alpharetta, Georgia, United States
01/11/12
- 01/12/13
CONSULTANT - VERIZON WIRELESS, Alpharetta GA (Truthnote Consulting)Delivery Manager - Precision Market Insights (Big Data): Responsible for managing the delivery of all marketing products for Verizon's Big-Data initiative (Precision Market Insights). Personally requested to join Verizon Wireless to turn around a runaway project through application of leadership discipline, strategic planning, delivery management and improved predictability. Developed first marketing product to deliver relevant mobile advertising using Big Data techniques ahead of scheduleDelivered first commercial marketing product for Verizon's big-data initiative to deliver relevant mobile advertising to mobile devices. Solution went live in October 2013 and is expected to deliver several million dollars in revenue annuallyProvided thought leadership and created the technical product definition of new proximity based marketing solution leveraging beacon-technology, WIFI and BTLE technologies for brand-level opt-in marketing Programmes
United Kingdom
01/08/09
- 01/09/12
VONAGE NETWORKS LLC, Holmdel NJAndrew J. McSherryResponsible for all aspects of system transformation including Programme mobilisation, financial management, solution definition, solution delivery, vendor management, quality assurance and deployment.Page 2
London, England, United Kingdom
01/06/08
- 01/08/09
Responsible for the solution strategy for an emerging telecommunications practice in the UK. Developed messaging, engaged prospective customers, qualified opportunities, managed proposal generation and evangelised solutions to close sales. Achieved preferred vendor recognition at Telefonica-O 2 and successfully managed engagements at COLT, BT and OrangeSuccessfully drove new account penetration and marketing strategies for Cognizant's emerging telecommunications practice in the UK resulting in several new consulting contracts/projects and preferred vendor status at a major UK wireless operator
Atlanta, Georgia, United States
01/09/06
- 01/04/08
Shared Services: Responsible for development and support of all data warehousing, middleware and document management systems at SunTrust. Delivered a major credit reporting transformation, established an offshore data warehousing support model and consolidated reporting systems. Managed the FileNet and middleware (MQ-Series) centers of excellence to support all online and mortgage/loan processing systemsDelivered a major new data warehousing and analytics platform based on BASEL II standards for exposure and liquidity reporting which protected SunTrust from some of the worst of the 2008 credit crisis. Solution allowedSunTrust to resell high risk loans by measuring total borrower exposure and providing early detection on the likelihood of loan defaultLed a cross-functional executive team to create a new engagement model across all of SunTrust to improve the alignment of business and IT initiativesEstablished a new offshore organisational model to support all aspects of ETL, EDW and Reporting platforms resulting in a 60% unit labor cost reductionManaged a combined capital and operational expense budget of $70M
Edison, New Jersey, United States
01/02/95
- 01/09/06
Technology Services: Headed Fujitsu Consulting's architecture practice of 50 senior consultants to drive solutions across multiple verticals. Created a new Legacy Modernisation service offering combining management consulting, portfolio management, and enterprise architecture capabilities to facilitate large-scale technology and business transformation ProgrammesArchitected several BSS and OSS solutions for various Tier-1 and Tier-2 US telecommunication companiesDeveloped service offering for integration and workflow management for complex ordering at Fujitsu Consulting
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