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Led the foundation of a UX function within an organisation supporting a distance learning product educating over 40,000 students worldwide.  Defined and executed a UX research and implementation roadmap  Wrote business cases, commissioned and supervised UX research projects, e.g. market segmentation, data analytics and championed new techniques such as machine learning on user data sets  Built spending on UX work from 0 to 100k+  Introduced a methodology of collaborative working and user-centred design via regular guided workshops involving key stakeholders and senior management, and facilitated those workshops  Project assurance via membership of Project Boards for in house ICT spending