Hire It-support Developers & Contractors in Basingstoke | LynxPro
Find It Support Developers in Basingstoke
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A successful Programme Manager / Senior Manager who has a breath of experience that can be brought to bear upon many problem and engagement types, having worked within Outsourcing Delivery and Account Management. The career steps have also included a mixture of client and supplier side engagements. Recently lead major engagements with delivery teams of 70+ FTEs and £20m revenue pa. A person who revels in the day to day art of delivery and improving or maintaining client engagement levels to position deliveries for future success, not just for the next milestone. A commercially competent individual who has also negotiated contract changes and alterations. more
Shan Pretheshan is a highly driven and motivated individual with a focus on Business Transformation and Business Architecture aspects. He has worked across multiple organisations in different sectors (Financial Service, Retail Sector, Telecom, Energy and Utilities, Airline, Public Sector and Defence Sector) as a trusted advisor and a lead and delivered a number of large Business transformations. He has experiences in working with C-suite in helping them to understand their organisation’s capability gaps and transforming them to achieve organisational growth and sustainability. Shan holds a wealth of knowledge on a number of industry leading Business Architecture frameworks (Business Architecture Guild, IAF and TOGAF) where he has been a key contributor towards its development and has applied the framework in many engagements within a number of high-profile clients. As well as being a team player, he has much experience in leadership & management role, negotiating skills with the ability to influence a network of staff, training and mentoring team members to achieve the set goals.
1st and 2nd Line Support - You will be the pathway and the initial contact for any issues and problems encountered by our users. You must possess excellent all round skills in information & communication technology environments.
Ticket Management - Taking required action for tickets and incidents raised as they are logged, either by our internal helpdesk system or in person. You will need to identify, prioritise and action all received alerts and log any incidents.
Telephone management - Handling calls in a timely professional manner. Prioritising your work is essential in what will be a fast-paced environment within a small team.
I am a PHP, Drupal, Wordpress and iOS developer with several years’ experience building websites, web apps and mobile applications for clients and agencies. The focus of my work for the past few years has primarily been in the healthcare pharma sectors, which demands high standards for compliance and technical accuracy. I regularly refresh my skillsets, creating minimal viable products (MVPs) in emerging technologies such as new MVC frameworks and integrated technologies such as the Veeva iRep platform.
A highly motivated and enthusiastic Microsoft Certified C# big data developer and architect with a wealth of technical and business skills acquired across a wide range of demanding roles. 12 years’ experience and a proven track record in delivering successful development projects.