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An innovative, highly adaptable and experienced Project Manager, possessing the ability to deliver Business Transformation strategies with extensive use of PRINCE2 and AGILE methodologies for successful project management. Customer focused with both commercial & political awareness and tact. Has successfully delivered Business Change across local and central government, demonstrating flexibility and universal skills in fiscal, technological and continuous improvement strategy. Extensive experience in shared services with far-reaching knowledge of operational, process, and culture change, and transformation programmes. Practiced in many disciplines and multiple sites, engaging with and instructing external consultants. Good strategic appreciation and vision, able to build and implement sophisticated plans with a proven track record explicitly supporting business needs. Highly skilled in the recovery and ascension of failing or struggling projects. Self-driven and self-reliant, sets objectives and targets and leads by example, collaborative approach with exemplary interpersonal skills to engage, motivate and encourage others through change.
EXPERTISE • Applies AGILE, PRINCE2 and Waterfall Methodologies in project management and SCRUM development framework • Expert knowledge of Infrastructure Strategy Planning, Programme Management, Vendor and contract Management, Budget Management, Application Infrastructure Architecture, Process Improvement, Cost Reduction and Computing virtualization • Skilled in supplier management and leadership of multi-disciplinary teams comprising in-house and supplier members • Experience in a wide range of projects, large programmes and roles including Mandatory and Regulatory Change as well as client/business initiated requests, through the full project lifecycle • Experienced in financial planning and budget development, identification and reporting of Key Performance Indicators • Proven ability to influence and negotiate at all levels with confidence and impact • Outstanding technical background including experience with IT Strategy, IT Operations and IT/Business Risk Management • Highly adept in personnel & key stakeholder management and delivering both cultural and process change • Proven ability to develop and deliver training & mentoring for new and existing staff on project deliverables • Builds lasting relationships with stakeholders (CEO’s, CIO’s) and directors • Highly adept in devising and delivering stakeholder communications plans.
DUTIES AND RESPONSIBILITIES • Responsible for Project Definition, process management, documentation (project plans & Issues/Risks/Actions registers including joint working plans with suppliers) and resource allocation • Responsible for safe delivery of Projects to schedule and within budget • Maintaining tight budget controls • Manage Project teams from Project initiation through to Project completion (Go Live and BAU handover) • Working with design teams to secure stakeholder sign-off at all stages • Producing comprehensive project plans and communicating the details to the customers and technical resourced. This is achieved using Gantt charts, timelines, Work Breakdown Structures (WBS) often to virtual teams across the country and worldwide. • Manage key stakeholder expectations • Often managing teams of up to 50+ members • Scheduling tasks and obtaining the correct resources including 3rd parties and external procurement • Maintaining control of the delivery throughout the project, identifying and managing risks and issues as they are recognised • Providing leadership and mentoring to Project teams and clients • Maintaining customer relationships to achieve long-term retention & satisfaction • Reporting Project progress to Project sponsors, Programme Director & stakeholders • Ensuring comprehensive handover into BAU for ongoing support
KEY ACHIEVEMENTS • Managing projects of varying values from £20k to over £10m (IT elements only as often these were part of a much larger Business Change Programme) • Delivery of projects usually involved Senior Stakeholder management and CxO and Board level management • Managing projects with delivery teams offshore in various time zones • Management of internal, external and 3rd party suppliers • Management of projects with ambiguity – requirements were unknown or predicted to change
HIGH PROFILE PROJECTS • FSTA AirTanker • M8 and Forth Replacement Crossing road improvements schemes • Lewisham BSF
CAREER EXPERIENCE As a Project Manager, I have been responsible for all stages of project management from end to end. This has included requirements capture, creation of Project Initiation Document (PID), creation/maintenance/control of project plans including control of dependencies, customer liaison, stakeholders reporting, design delivery (including build documentation), staff resourcing, partner & 3rd party management, implementation, risk and issues management, acceptance testing, budget control, Go Live and BAU handover.
• An experienced Service Level Manager/Service Delivery Manager with over 22 years of experience working with one of the largest system integrators, EDS followed by HP (and HPE). • Working as a Service Level Manager for over 170 UK Government Enterprise systems having overall responsibility for the provision of those services. • Proven track record for the provision of best practice IT service processes and overall management of some of the most complex live systems operated by the UK Government. • Continued delivery to clients beyond their expectations, based on the attributes of excellent communication, commitment, leadership and honesty. • Responsible for the implementation of ITIL compliant processes for Incident, Problem and Change Management across a UK Government Account. • SC Cleared. more
Highly proficient, SC cleared and experienced in Test Management with hands on experience. Have managed teams of up to 70 staff and in some instances this included managing and mentoring staff in off site locations. 33 years working (both permanent and contract) with major blue chip, finance, pharmaceutical and retail clients, plus large government departments (including DWP, NHS & HMRC), on massive projects and roll outs.
Respected, confident Lean Consultant, SCRUM Master and Innovative Strategist. Significant experience in the leadership and management of IT Transformations, identifying improvement areas and Lean Projects in cross-cultural matrix environments within global markets, predominantly gained within the Technology & IT, Consulting and Utilities Sector.
Proven ability to set strategic direction, promote values-driven leadership, and develop structures that create a client-first, high performance culture by coaching and motivating teams towards efficient and quality delivery. Intellectually curious problem solver that leverages deep expertise within IT, Project Management and Consulting roles. Always demonstrates integrity with exceptional relationship management and stakeholder communication skills. more
Extremely enthusiastic professional with good technical expertise surrounding Microsoft and Citrix technologies with considerable experience working with business stakeholders at a number of levels. Working on high profile projects at EMEIA levels delivering considerable business change and increase productivity through the use of virtualisation technologies. More than capable of working autonomously managing own workloads. Considered to be highly flexible, motivated with great interpersonal skills. Experience of EUC projects and Infrastructure Datacenter projects/BAU. more