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What is not known about Blockchain is that in addition to being a technology underlying cryptocurrencies and smart contracts, a blockchain can be used simply to store data. The issue is important, as the choice of storage has implications for system performance, as well as security. Currently, applications and software rely on either the cloud […]

Knowledge Management   Ask any Service Desk what their biggest area of concern is and they’ll probably tell you that it’s a lack of documentation or cross training. Knowledge Management is the ITIL practice that can empower your Service Desk and end users alike, slash incident resolution times and boost first time fix rates. Done […]

   Striking the right mix can be a daunting task when it comes to employing for your small business. While an in-house team is more stable in the long haul, contractors can fill in unique job requirements that you don’t need steadily.   The contractor industry now makes up 15% of the UK’s workforce, which […]

Blockchain in Logistics / Supply Chain   Even as blockchain continues to be tested and implemented in many different areas, there has been growing caution about its practicality. The most common claim is that blockchain is a “solution in search of a problem”, and that companies tinker with it, investing significant amounts of money only […]

  Internet of Things is not only for large businesses with offices in multiple locations. Businesses like yours can also leverage IoT to digitise work sites, manufacturing facilities, and office spaces.   IoT technology has other benefits besides helping businesses generate data and perform analytics on it. IoT devices come in a variety of shapes […]