Chat with us, powered by LiveChat

Blog

article-img
Service desk

7 Ways to Transform your Service Desk 

author Vawns Murphy date August 30, 2019

The service desk is the single most important point of contact for the IT department. The service desk looks after everyone in the organisation; from the intern on their first day to the CEO. Here are 7 ways to up your ITSM game and transform your service desk offering.   Tip 1: Put your customers […]

Read More
article-img
Holidays for contractors

Everything you need to know about contractors holiday entitlement

author Lynx Admin date August 23, 2019

Experts are now warning companies of a slew of legal action from freelancers classified as ‘workers,’ after a contractor settled her case with HM Revenue & Customs for thousands of pounds in September 2018.   Marketing and business development consultant Susan Winchester lodged a claim for 4,200 pounds in unpaid holiday against HMRC and four […]

Read More
article-img
Digital CV

Five Digital CVs to Help You Find a Job You Want

author LynxPro Editorial Staff date August 15, 2019

With fierce market competition and businesses looking for niche skills, a well-done CV can be your chance to stand out. In order to capture the attention of your potential employer, you might need to impart creativity and uniqueness to your CV. Even if you don’t realize it yet, the better you market yourself, the higher […]

Read More
article-img
Data center for cloud bvlockchain

Data Storage: Cloud vs Private Blockchain

author Anton Gerasimov date August 8, 2019

What is not known about Blockchain is that in addition to being a technology underlying cryptocurrencies and smart contracts, a blockchain can be used simply to store data. The issue is important, as the choice of storage has implications for system performance, as well as security. Currently, applications and software rely on either the cloud […]

Read More
article-img
Knowledge Managemnt

How to run Knowledge Management like a Superstar   

author Vawns Murphy date August 2, 2019

Knowledge Management   Ask any Service Desk what their biggest area of concern is and they’ll probably tell you that it’s a lack of documentation or cross training. Knowledge Management is the ITIL practice that can empower your Service Desk and end users alike, slash incident resolution times and boost first time fix rates. Done […]

Read More